Welcome to HELLOPETER.COM
Thu 09 September 2010
 Hello guest

Outsurance Complaint to Compliment



SUPPLIER Outsurance INDUSTRY Insurance
BRANCH/AREA Pretoria COUNTRY South Africa
TIME / DATE 11:32 Thu 4 Mar PERSON RESPONSIBLE Andrea
CUSTOMER rudilof View all reports by user
3
1
PROBLEM Feedback / Response
HEADLINE Same problem as other customers
THE INCIDENT
Thu 25 Feb

I was planning on filling a complaint when I read another report on this website which stole the words from my mouth. The same problem with the same agents.

I just want to have the service from Outsurance that I pay for. I just want my car to be fixed and returned to me as soon as possible. At this stage I don't even know where my car is?

It seems like Dinky Wenhold is the person who sorts out this kind of problems. Please contact me if possible.

Regards,
Rudolph
SUPPLIER RESPONSE
Time: 15:45:56
Thu 4 Mar 10

Hello rudilof,

Thanks so much for our discussion about the matter!

We always appreciate feedback, albeit negative response.

Andrea has since discussed the progress on the claim as well as details of the service provider who will be repairing your vehicle.
She will give you regular updates on the progress.

Regards
Dinky

CUSTOMER'S FEEDBACK
Time: 08:33
Tue 9 Mar 10
Quite impressed: I had feedback the same day and the matter is being solved. Thank you Dinky for having customers' interest at heart.

There are currently no related reports

RSS Subscribe